{"id":299,"date":"2025-03-27T08:26:53","date_gmt":"2025-03-27T08:26:53","guid":{"rendered":"https:\/\/docs.c-mor.com\/manual-v6\/?post_type=docs&#038;p=299"},"modified":"2025-03-27T09:23:58","modified_gmt":"2025-03-27T09:23:58","slug":"3-1-22-1-software-updates","status":"publish","type":"docs","link":"https:\/\/docs.c-mor.com\/manual-v6\/docs\/c-mor-video-surveillance-online-manual-v6\/3-administration\/3-1-system-administration\/3-1-22-software-and-camera-updates\/3-1-22-1-software-updates\/","title":{"rendered":"3.1.22.1 Software Updates"},"content":{"rendered":"\n<p>This menu offers you the opportunity to bring your software version up to date. First you have to deactivate all of your cameras. Therefore, you will find two possibilities. First you can go to the menu \u201eSystem Administration\u201d. There is a function called:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1025\" height=\"346\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/activate-maintenance-mode.png\" alt=\"\" class=\"wp-image-300\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/activate-maintenance-mode.png 1025w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/activate-maintenance-mode-300x101.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/activate-maintenance-mode-768x259.png 768w\" sizes=\"auto, (max-width: 1025px) 100vw, 1025px\" \/><\/figure>\n\n\n\n<p>Or you navigate directly to \u201eSoftware Updates\u201d There is also a button which deactivates all your activated cameras with just one click on \u201cActivate Maintenance Mode\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"242\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/please-activate-maintenance-mode-first-1024x242.png\" alt=\"\" class=\"wp-image-301\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/please-activate-maintenance-mode-first-1024x242.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/please-activate-maintenance-mode-first-300x71.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/please-activate-maintenance-mode-first-768x182.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/please-activate-maintenance-mode-first.png 1201w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If you have deactivated all cameras, you can download the newest updates of C-MOR in the Software Update page:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"239\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-enabled-1024x239.png\" alt=\"\" class=\"wp-image-302\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-enabled-1024x239.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-enabled-300x70.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-enabled-768x179.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-enabled.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Clicking on &#8220;Software Update&#8221; leads to the C-MOR-Updater page:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"408\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-1024x408.png\" alt=\"\" class=\"wp-image-307\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-1024x408.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-300x120.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-768x306.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Important Note<\/strong><\/p>\n\n\n\n<p>C-MOR needs free access to the internet to download and install the updates. For this, C-MOR supports the use of a web proxy or HTTP. Before you update your software you have to check in the \u201cSystem Administration\u201d the proxy settings are correct. Please make sure which update you import. Depending on the update a specific update sequence must be observed. When the installation has failed, this can lead to failure of C-MOR.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Important Note<strong> <\/strong>C-MOR needs free access to the internet to download and install the updates. For this, C-MOR supports the use of a web proxy or HTTP. Before you update your software you have to check in the \u201cSystem Administration\u201d the proxy settings are correct. Please make sure which update you import. Depending on the update a specific update sequence must be observed. When the installation has failed, this can lead to failure of C-MOR.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>If you have started the software updates, so the update data will be requested from the web interface of C-MOR. Now you have to insert your username and your password from your datasheet (C-MOR Subscription) the name of the server and the directory are given from the system. More information about the updates and functions you can receive from the Support Forum where you have to be registered: <a href=\"https:\/\/www.c-mor.com\/video-surveillance\/forum\/\">https:\/\/www.c-mor.com\/video-surveillance\/forum\/<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"392\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-username-1024x392.png\" alt=\"\" class=\"wp-image-309\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-username-1024x392.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-username-300x115.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-username-768x294.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/software-update-username.png 1199w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>After you click on the button \u201eList available updates\u201d, then a list of updates will appear. If there are no updates available, you will be redirected to the following page:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"333\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-not-found-1024x333.png\" alt=\"\" class=\"wp-image-311\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-not-found-1024x333.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-not-found-300x97.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-not-found-768x249.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-not-found.png 1201w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>If there are updates available you will be redirected on following page:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"672\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-list-1024x672.png\" alt=\"\" class=\"wp-image-313\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-list-1024x672.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-list-300x197.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-list-768x504.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-list.png 1202w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"366\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-bottom-marked-1024x366.png\" alt=\"\" class=\"wp-image-315\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-bottom-marked-1024x366.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-bottom-marked-300x107.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-bottom-marked-768x275.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/showupdates-bottom-marked.png 1205w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>To install the updates first you have to accept the disclaimer, just put a check mark in the box provided.<\/p>\n\n\n\n<p>After that you can click on the button \u201eDownload and install updates now\u201d to start the updates. All affected files are downloaded and installed now. This process may take several minutes to complete. If the update was successful, it is indicated in the following website:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"287\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-top-1024x287.png\" alt=\"\" class=\"wp-image-316\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-top-1024x287.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-top-300x84.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-top-768x215.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-top.png 1202w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"198\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-bottom-1024x198.png\" alt=\"\" class=\"wp-image-317\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-bottom-1024x198.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-bottom-300x58.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-bottom-768x149.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/doupdates-bottom.png 1197w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Depending on the type of update C -MOR must be restarted. Whether this is necessary is specified with the update instructions in the C-MOR web, or forum.<\/p>\n\n\n\n<p>Once the update is complete, with or without restart, you must activate your cameras in the \u201eSystem Administration\u201d again. Thus, the update process is finished.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"343\" src=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-is-enabled-1024x343.png\" alt=\"\" class=\"wp-image-318\" srcset=\"https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-is-enabled-1024x343.png 1024w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-is-enabled-300x100.png 300w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-is-enabled-768x257.png 768w, https:\/\/docs.c-mor.com\/manual-v6\/wp-content\/uploads\/2025\/03\/maintenance-mode-is-enabled.png 1027w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Note<\/strong><br>This function just activates thosecameras, which were already active before the update.<\/p>\n","protected":false},"featured_media":0,"parent":295,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-299","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/docs\/299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/comments?post=299"}],"version-history":[{"count":4,"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/docs\/299\/revisions"}],"predecessor-version":[{"id":319,"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/docs\/299\/revisions\/319"}],"up":[{"embeddable":true,"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/docs\/295"}],"next":[{"title":"3.1.22.2 Camera Update","link":"https:\/\/docs.c-mor.com\/manual-v6\/docs\/c-mor-video-surveillance-online-manual-v6\/3-administration\/3-1-system-administration\/3-1-22-software-and-camera-updates\/3-1-22-2-camera-update\/","href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/docs\/320"}],"wp:attachment":[{"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/media?parent=299"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.c-mor.com\/manual-v6\/wp-json\/wp\/v2\/doc_tag?post=299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}